lt99 Responsible Gaming
Gambling at lt99 should always be entertainment — never a source of financial stress. Use our built-in tools to stay in control and play within your means.
lt99 is committed to responsible gaming. We believe every player in Bangladesh deserves a platform that is transparent, fair, and built around their long-term wellbeing — not just short-term engagement. Whether you enjoy cricket betting, slots, fishing games, or live casino sessions, responsible gaming practices are the foundation of a healthy player experience. This page outlines every tool and resource available to help you stay in control of your lt99 account.
lt99 enforces a zero-tolerance approach to underage gambling and actively encourages every registered player to use the account management tools described on this page. If gambling ever stops feeling like entertainment and starts creating stress, financial difficulty, or conflict in your daily life, please reach out to the lt99 support team or activate the self-exclusion option in your account. Support is always available, and there is never any judgment involved.
1. Age Restriction: 21+ Only
lt99 enforces a strict minimum age policy across all games and services.
This applies to all games including cricket betting, slots, live casino, fishing games, and Ludo Quick.
When you register at lt99, you confirm that you are 21 or above and that all registration details you provide are accurate and belong to you personally. lt99 reserves the right to request identity verification (KYC) at any point to confirm your age and identity. Where a player is found to be under 21, the account will be suspended immediately, any pending balance will be handled in accordance with applicable law, and the matter may be referred to the relevant authorities.
Parents and guardians in Bangladesh are strongly encouraged to use parental control software to prevent underage individuals from accessing online gambling platforms. If you share a mobile device with younger family members, always log out of your lt99 account after each session and avoid saving your password in the device browser. If you believe a minor has accessed lt99 using any account, contact lt99 support immediately.
2. Recognising Problem Gambling
Warning signs that gambling may be becoming harmful — for yourself or someone you know.
Problem gambling can develop gradually and is not always obvious. The warning signs below may indicate that gambling is no longer recreational and that support may be helpful. If you identify with three or more of the following points, please consider reaching out to the lt99 support team or activating one of the account control tools described on this page.
- You consistently spend more money on gambling than you originally planned or can comfortably afford.
- You chase losses — returning to gamble in an attempt to recover money already lost.
- Gambling has started to interfere with work, studies, family responsibilities, or relationships.
- You feel restless, anxious, or irritable when not gambling or when trying to cut down.
- You borrow money, sell belongings, or redirect funds meant for bills or household expenses to fund gambling.
- You lie to family members or close friends about how much time or money you spend gambling.
- You have tried to reduce or stop gambling but found yourself unable to do so despite genuinely wanting to.
Recognise these signs in yourself? Please act now.
Contact lt99 support using the email shown in the footer of this page. The team will help you activate self-exclusion, set deposit limits, or take a time-out — quickly and without judgment.
3. Responsible Gaming Tools
Account controls available to all registered lt99 players in Bangladesh.
Deposit Limits
Set a daily, weekly, or monthly cap on how much you can deposit into your lt99 account via bKash, Nagad, Rocket, or Upay. Once a limit is active it takes effect immediately. Any request to increase a deposit limit is subject to a mandatory 24-hour cooling-off period before the higher limit becomes available — giving you time to reconsider before more funds are unlocked.
Session Time Reminders
Enable on-screen reminders that alert you when you have been playing for a set period — for example 30 minutes, 1 hour, or 2 hours. When the reminder fires, you receive a notification prompting you to consider taking a break. This tool is particularly effective for players who lose track of time during longer gaming sessions.
Reality Check
The reality check feature displays an accurate session summary — total time played, total deposited in the current session, and your net win or loss position. This real-time data helps you make an informed decision about whether to continue or stop, based on facts rather than the feeling of the moment.
Time-Out
A time-out temporarily closes your lt99 account for a period you choose — from 24 hours up to 6 weeks. During a time-out your account is inaccessible for deposits, bets, and gameplay. Your account balance is preserved and will be available again when the time-out ends. A time-out is ideal when you need a short break but do not want permanent self-exclusion.
Self-Exclusion
Self-exclusion permanently closes your lt99 account for a minimum period of 6 months, with options for 1 year, 3 years, or indefinite exclusion. During self-exclusion your account is completely closed and lt99 will make reasonable efforts to ensure you receive no marketing communications. To request self-exclusion, contact lt99 support. Any withdrawable balance will be returned to your registered bKash or Nagad account within 3 working days.
Why lt99 Prioritises Responsible Gaming
Five principles that shape how lt99 approaches player protection.
Self-Exclusion Always Honoured
When a player requests self-exclusion, the account is suspended within one working day and no marketing contact is made during the exclusion period. lt99 does not attempt to re-engage excluded players with promotional offers.
Deposit Limit Increases Delayed 24 Hours
Any request to raise a deposit limit requires a mandatory 24-hour waiting period before the new limit activates. This cooling-off window is designed to prevent impulsive decisions made during a losing streak and gives you time to reconsider before more funds become accessible.
Session Data Is Always Visible
lt99 believes informed players make better decisions. Session time reminders and reality checks are built into the platform so you always have accurate figures — total time played and net session result — rather than an estimate based on how you feel in the moment.
Age Verification Strictly Enforced
lt99 verifies player age at registration and may request KYC documents at any time. Accounts where age cannot be confirmed are suspended until verification is complete. Withdrawals are not processed for accounts that have not completed age verification.
No Pressure Marketing
lt99 does not use aggressive marketing that pressures players to deposit more or play when they have indicated they want to stop. Bonus offers are always optional. lt99 does not send unsolicited promotional messages to players who have applied for a time-out or self-exclusion.
4. Tips for Safer Play
Practical habits that help Bangladesh players enjoy lt99 without losing control.
Safer play is less about following a checklist and more about developing habits that keep gambling in its proper place — as an occasional source of entertainment, not a daily routine or a way to solve financial problems. The most common mistake players make is starting a session without a clear budget or time limit in mind. Deciding in advance how much you are comfortable spending — and stopping when you reach that limit — is the single most effective habit you can develop.
Treat your lt99 budget the same way you would budget for a meal out, a cricket ticket, or a cinema trip. It is money spent on entertainment — not an investment that needs to generate a return. Keeping this perspective makes it much easier to walk away when the session is over rather than chasing a win that brings you back to even.
- Set a deposit limit in your lt99 account before your first session so your spending is fixed from the start.
- Never gamble with money set aside for rent, food, utility bills, or any other essential family expense.
- Take a minimum 10-minute break for every 60 minutes of play — step away from the screen completely.
- Do not gamble when emotionally distressed, after a significant loss, or under the influence of alcohol.
- Keep gambling as a small part of your leisure time — not your primary activity during evenings or weekends.
- Talk openly with a trusted friend or family member if you notice your gambling habits changing — an outside perspective always helps.
5. Protecting Minors
lt99's approach to preventing access by persons under 21.
lt99 takes the protection of minors seriously beyond the age verification steps applied at registration. We recommend that parents and guardians in Bangladesh take additional steps to prevent underage access to online gambling sites. This includes using parental control software available for Android and iOS devices, keeping your login credentials private, and having open conversations with young people about the legal age restriction and the financial risks of gambling.
If you share a mobile device with younger family members, log out of your lt99 account after every session and do not save your password in the device browser. Many Android and iOS devices offer built-in screen time management and app restriction features in system settings — these can prevent access to gambling-related content entirely. Teaching young people about the 21+ age restriction and the real financial risks of gambling is one of the most effective protective measures any household can take.
Suspect a minor has accessed lt99?
Contact lt99 support immediately using the email shown in the footer. Provide the account username or registered phone number. lt99 will suspend the account within one working day and investigate. Any funds deposited by a minor will be handled in accordance with applicable law.
6. How to Request Self-Exclusion
A step-by-step guide to closing your lt99 account under the self-exclusion policy.
Self-exclusion is the most effective tool available to players who feel that gambling is becoming harmful. At lt99, requesting self-exclusion is straightforward — there is no penalty, the process is handled with full confidentiality, and your account balance is returned to you. The three steps below explain what happens when you submit a self-exclusion request.
Step 1 — Contact Support
Send an email to the lt99 support address shown in the footer of this page. State clearly that you want to apply for self-exclusion and specify your preferred exclusion period: 6 months, 1 year, 3 years, or indefinite. Include your registered phone number so the team can locate your account without delay.
Step 2 — Account Suspended Within One Working Day
The lt99 support team will confirm receipt of your request and suspend your account within one working day (Bangladesh Standard Time, UTC+6). From this point you will not be able to log in, deposit, or place bets. lt99 will also remove you from all marketing communications for the duration of the exclusion period.
Step 3 — Balance Returned
Any withdrawable balance in your lt99 account at the time of self-exclusion will be returned to your registered bKash or Nagad mobile wallet within 3 working days of the exclusion being confirmed. lt99 will not retain any player funds following a self-exclusion request.
7. Get Help — You Are Not Alone
Support is available if gambling is affecting your wellbeing or finances.
If you feel that gambling is negatively affecting your daily life, your relationships, or your financial stability, please do not wait to seek help. Problem gambling is a recognised condition and there is no shame in acknowledging that you need support. The earlier you reach out, the easier it is to regain control. lt99 encourages every player who is concerned about their gambling habits to contact our support team directly — the conversation is private, non-judgmental, and focused entirely on helping you.
Beyond the lt99 support team, we encourage players in Bangladesh who are struggling with problem gambling to speak with a trusted family member, a medical professional, or a community counsellor. Mental health support is available through healthcare facilities in Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, and other major cities across Bangladesh. You do not have to manage this alone.
Contact lt99 Support
Our support team is available to help you activate any responsible gaming tool, request self-exclusion, or simply talk through your concerns. Reach us at:
Play Responsibly — Enjoy lt99 Safely
Ready to play? Set your deposit limits first, then explore cricket betting, slots, and live casino at lt99. Have questions? Our FAQ page covers everything you need to know before getting started.